Privacy Policy Overview
Your privacy and data security are our top priorities
Introduction and Commitment
This privacy policy explains how Doranlivexo collects, uses, and protects your personal information when you visit doranlivexo.com or interact with our services.
As financial advisors, we maintain confidentiality, transparency, and compliance with Australian privacy regulations throughout all our operations.
How We Collect Data
Information may be collected directly from you or automatically via your interaction with our website, always with respect for your privacy.
Direct Information You Provide
- • Name, email, and contact information supplied during inquiries
- • Details shared during consultations and communications
- • Preferences for communication and consultation types
- • Feedback or responses from client satisfaction surveys
- • Any documents or files sent for advisory purposes
Automatically Collected Information
- • Device and browser characteristics, including IP address
- • Pages and content viewed on doranlivexo.com
- • Time spent on each area of the website
- • Technical errors, diagnostic, or crash reports
- • Cookie-related data and online identifiers
How We Use Your Data
We use your information to deliver services, respond to requests, and enhance user experiences, in line with legal obligations.
- • Provide financial recommendations requested by you
- • Communicate about consultations or feedback
- • Respond to your inquiries and support needs
- • Fulfil legal or regulatory requirements
- • Improve the functioning of our website
- • Maintain records for compliance or auditing
- • Detect and address fraud or technical issues
Your Rights: You have the right to access, correct, or delete your data and may request details on storage and use at any time.
Data Sharing Practices
Your data may be shared for regulatory compliance, technical support, or as required by law, but never for marketing without your consent.
Third-Party Service Providers
We partner only with reputable service providers who uphold data protection standards consistent with Australian law.
Meeting Legal Obligations
We may share data with authorities if required for compliance.
Anonymous Statistical Data
Aggregate statistics may be shared without personal identifiers.
Your Data Rights
You can access, update, or request removal of your personal data. To exercise rights, contact our designated privacy officer.
- • Request a copy of personal information held
- • Ask to correct or update your records
- • Request erasure of your information
- • Request transfer of your data
- • Object to how your data is used
- • Request restriction of processing in certain cases
Rights requests may be sent via our contact form or email. We respond in accordance with Australian law.
Our Security Measures
Data is protected by technical and organizational measures to help prevent unauthorized access, changes, or disclosures.
Technical Protections
- • Data encrypted during transfer
- • Regular reviews of access protocols
- • Firewalls and network segmentation in place
- • Proactive security updates applied
Organizational Safeguards
- • Staff trained on privacy protocols
- • Access to data limited to authorized personnel
- • Audits and compliance checks conducted
- • Incident response plans in place
Data Retention and Storage
Personal data is only retained as long as required for business or legal reasons and as permitted by law.
- • Account details kept for service duration
- • Consultation notes stored securely and privately
- • Messages and correspondence safely archived
- • Financial details processed with strict controls
- • No marketing use without explicit consent
Data deletion is available on request subject to compliance obligations.
International Data Transfers
Information may be processed outside Australia. Partners must comply with privacy standards similar to those under Australian law.
- • Cross-border transfer agreements in place
- • Use of approved data protection measures
- • Annual reviews of provider compliance
- • Contracts limiting data access and use
Cookies and Your Privacy
Doranlivexo uses cookies for technical and analytical purposes only, with no data sold or shared for advertising.
Types of Cookies We Use
- • Necessary for secure, basic functionality
- • Improve site speed and reliability
- • Adjust content to your preferences
- • Enhance the experience for returning users
Visit the cookie policy page for more options on managing your preferences.
Privacy Policy Updates
Our policy may change periodically. Material updates will be communicated in a timely manner.
- • Email notification for significant changes
- • Website announcement for new terms
- • Clear summary of changes provided
- • Date of latest update clearly displayed
We recommend reviewing this page regularly for updates.
Contact for Privacy Inquiries
For privacy questions, contact our officer by email or form.
Doranlivexo
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61.3.9880.2864
Email: content@doranlivexo.com
Policy last updated December 13, 2025
Effective from December 13, 2025